Participants will gain a comprehensive understanding of China's business environment, develop essential skills for effective relationship management, and be equipped to navigate the complexities of doing business in China successfully.

Class Content

PART 1 - Introduction to China's Business Landscape

Understanding China's economic and cultural landscape will enable participants to effectively and efficiently work in a variety of business applications whether sourcing, manufacturing, selling or working in government relations in China. An overview of key industries and market trends will help further specify this to make it more relevant to each client. A focus will be on the cultural nuances and their impact on business interactions.  

PART 2 - Developing a China Entry Strategy

Assessing market potential and entry options is an integral part of entering or taking control of your current business strategy. Regulatory landscape and legal considerations depending on business model will also play an important role, as well as engaging contractual agreements for clarity and performance on both ends of the transactions. Case studies of market entries dependent on each client’s needs will be presented and analyzed.

PART 3 - Building Cross-Cultural Competence

Cultural intelligence in the Chinese business context can take a long time and is often an elusive aspect to the operational efficiency and efficacy of successful operations in China. Effective communication strategies will be taught, and discussed with case studies. Navigating business etiquette and protocols will be a key component to this training as well. 

PART 4 - Establishing and Nurturing Relationships

Relationship-oriented business culture in China varies greatly from that in other countries. The nuances are often seen as miniscule from those delivering them, but very large to native Chinese culture. Strategies for genuinely building trust and rapport with Chinese counterparts will be gone over extensively. As well as  networking strategies for long-term partnerships.

PART 5 - Negotiation Skills for the Chinese Market

Understanding negotiation styles in China, especially with their unique business structures is often difficult. Therefore, strategies for successful negotiations will be covered extensively. In this course overcoming common and industry specific challenges in Chinese business negotiations will be taught.

PART 6 - Managing and Resolving Conflicts

Conflict management techniques are then introduced to ensure participants are well-equipped to navigate potential obstacles. This includes, identifying cultural sources of conflict, conflict resolution techniques in a Chinese business setting and case studies on successful conflict resolution.

PART 7- Effective Cross-Border Communication

Effective cross-border communication strategies, including managing virtual teams, are explored. Communication channels in China are different and do not include common communication channels such as Google, WeChat, Zoom, Facebook, etc… Managing virtual teams and remote collaboration using Chinese technological platforms can catapult success rate. Leveraging technology for cross-border communication will be the force of this section.

PART 8 - Legal and Regulatory Compliance in China

Overview of Chinese business laws and regulations and hiring localized legal counsel can save both time and money. This includes but is not limited to strategic intellectual property protection programs. Compliance with best practices for foreign companies will increase your bottom line exponentially.

PART 9 - Supply Chain Management in China

Understanding the Chinese supply chain landscape, how to diversify, and when and how to explore options based on your unique industry position is of utmost importance. In-depth logistics and distribution strategies are also a key portion of this training. Efficacy in managing suppliers and mitigating risks will be the main training in the portion. 

PART 10 - Talent Management in the Chinese Market

Recruiting and retaining top talent in China, whether internal or external to your company will pay dividends in the end. Cultural considerations in talent management and how they affect performance is of key importance, as many of these themes are not just language based. Developing effective cross-cultural teams on each side of business operations, and specifically how they influence your non-China based teams is of key importance.

PART 11 - Due-Diligence and Building Reputation Protection

Anticipating and managing the opportunity for a crisis in China is an important aspect of long term success.  Therefore, learning due-diligence communication strategies deepening cultural and regulatory standards as well as protecting margin will be discussed. Protecting and rebuilding corporate reputation can and will be covered depending on the client’s current needs.

PART 12 - Continuous Improvement and Future Trends

Evaluating performance and outcomes, and effectively adjusting strategies based on market changes is the culmination of this entire training.  Maintaining a living strategic plan that match both the emerging trends in China's business landscape as well as your business will be the key to short and long term success.